RBI rules: read the RBI guidelines on loan settlement and recovery
  • Already in force: lenders and recovery agents must not call you for overdue loans before 8 AM or after 7 PM
  • Credit report correction not done within 30 days of your complaint? You get ₹100 for each day of delay
  • Recovery agents must not threaten, humiliate or harass you, your relatives, friends or co-workers
  • From 1 Jan 2027, banks must also tell you the recovery agency’s details at least one day before its first visit
  • From 1 Jan 2027, banks must list their recovery agencies on their website
  • Lenders agree settlements under their own Board-approved policy; it is not an automatic right
  • After a compromise settlement, lenders wait at least 12 months before lending to you again (non-farm loans)
  • No reply from your bank in 30 days, or unhappy with it? You can complain to the RBI Ombudsman at cms.rbi.org.in
Legal Notices

Can a bank file a police case if you can't pay a personal loan?

Can a bank file a police case if you cannot pay a personal loan? Why non-payment is usually civil, and when cheque or ECS bounces can lead to a case.

Prepared by Loan Settlement Experts
Banking & Debt Resolution Team, Debt Support Expert
Published: 2026-10-29
Reviewed by Adv. AK Mishra
2 min read
Indian advocate at a wooden desk with an open law book, calmly advising a young man

Short answer

Not being able to pay an unsecured loan is generally a civil matter. Missing EMIs because you ran out of money is not, by itself, a reason for arrest. But some situations can lead to criminal cases, so do not ignore notices.

When criminal law can come in

  • A cheque you gave bounces for lack of funds. This can lead to a complaint under Section 138 of the Negotiable Instruments Act, 1881. Read Section 138 notice reply.
  • An ECS/NACH (electronic) debit bounces. Section 25 of the Payment and Settlement Systems Act, 2007 can apply. Read ECS bounce notice.
  • Fraud is alleged, for example fake documents at the time of the loan.

What lenders usually do

Send reminders, notices, refer to arbitration, or file a civil suit. They may also send recovery agents, who must follow RBI's rules.

Arrest ki dhamki mili? If someone threatens you with arrest

Ask for written notice. Fake threats of police or court action are not allowed under RBI rules for recovery. Note it and complain to the lender. For a real notice or case, get legal advice (see the note below).

Quick answer

Not being able to repay a personal loan is generally a civil matter, and missing EMIs because money ran out is not by itself a reason for arrest. Criminal law can come in when a cheque or auto-debit you gave bounces, or when fraud is alleged. Never ignore a real notice; report fake arrest threats.

Real situations

Example: say an agent says "FIR ho jayegi, kal police aayegi" because you missed three EMIs. No cheque bounced and no fraud is alleged. That is a pressure tactic, and false statements by agents breach RBI's recovery rules. [S3] Note the call and complain to the lender.

Example: say you received a Section 138 notice by speed post. This is real and time-bound; act within the 15 days and speak to a lawyer of your choice.

Example: say a lawyer's demand notice mentions "civil and criminal action". Read what is actually alleged; most loan default notices lead to civil recovery or arbitration.

Get help

Got a notice or a threat? See our legal notice help · 7979789458

Sources

  1. Negotiable Instruments Act, 1881 – India Code
  2. Payment and Settlement Systems Act, 2007 – India Code
  3. RBI circular RBI/2022-23/108 (12 August 2022) on recovery-agent conduct
  4. RBI Complaint Management System (cms.rbi.org.in)

Frequently Asked Questions

Can I be arrested for missing personal loan EMIs?

Not being able to pay an unsecured loan is generally a civil matter. Missing EMIs because you ran out of money is not, by itself, a reason for arrest.

When can a criminal case come in?

For example when a cheque you gave bounces (Section 138, NI Act), an ECS/NACH debit bounces (Section 25, PSS Act), or fraud is alleged.

Want help with your own case?

Call +91 79797 89458 or message us on WhatsApp. We explain your options and help you prepare your papers for the lender.